Are there any hidden fees or costs associated with using your service?

No, there are no hidden fees or costs associated with using our service. Our apartment locating service is completely free for clients, as we are compensated directly by the apartment complexes from their marketing budget.

Do you work with all apartments, or are there specific complexes you recommend?

Yes, we work with every apartment complex in the Charlotte area. As an affiliated service, we have access to a comprehensive database in order to provide you all the necessary info you need to make an informed decision.

I'm relocating from out of town. Can you still help me find an apartment?

Yes, we assist clients who are relocating from out of town all the time. We'll conduct the apartment search remotely and provide virtual tours or detailed information about properties to help you make an informed decision from afar.

What if I'm not happy with the apartments you recommend?

Your satisfaction is our top priority. If you're not happy with the initial recommendations, we'll work closely with you to understand your feedback and refine our search to find options that better meet your needs.

Will I have a dedicated point of contact throughout the apartment search process?

Yes, you will be assigned a dedicated locator agent who will serve as your main point of contact and guide you through the entire apartment search process.

Can you provide virtual or video tours of apartments if I'm unable to visit them in person?

Yes, we can arrange virtual or video tours of apartments for clients who are unable to visit them in person, providing a convenient way to explore properties remotely.

What happens once I've selected an apartment? Do you assist with the leasing process?

Yes, we provide assistance with the leasing process, including helping you complete paperwork, negotiate lease terms, and facilitate communication with the apartment complex.